General

1                   What is DialSphere?

DialSphere is a company based in Plano ,TX . Our mission is to provide the best and most convenient telephone services with affordable prices for virtual numbers and call rates as well. Our cloud based platform also known as PBXww is a simply maid object oriented Phone system serves needs to this or another type of business.

2                   Who can use DialSphere services?

All kinds of organizations can use DialSphere’s services. From doctors’ offices with a few telephone extensions to corporate companies with hundreds of telephone extensions. However, there not a specific type of businesses and offices that needs our service – we are very open for new ideas and partnerships.

3                   What are the common payment methods?

By using Braintree Payments platform we are able to accept most credit and debit cards, including Visa, MasterCard, American Express, Discover, JCB and Diner’s Club. We also support PayPal since some people don’t like to use their credit cards online.

4                   How much does it cost to use Dialsphere’s services?

         Our prices start from $5/month for DID plus balance of minimum $20 for the calls with assumption that an average phone usage is 10hours/month in the USA. There is one-time setup fee of $5 one time, but if you pay 12 month in advance the setup fee is waived from the total. Please click here to review our call rates. Please note there is no extra fee for usage of PBXww.

5                   How soon I will be able to use the telephony system after I put on  my account a minimum balance?

Within a few minutes! Nothing easier than to build your business’s telephone system by using our PBXww Control Panel.

6                   What is your refund policy?

We will do everything that satisfaction of our customers will always 100%. We prefer you let us know your concern and we will try to sort it out. If after all of our tries you still want to your money back – we will have to disconnect you from our service. A check will be sent to your address with your remaining balance minus any discount (s).

7                   May I port my current telephone number to Dialsphere’s system?

Yes, you can.Please send you telephone number plus your last bill to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will check if your number is portable and inform you of the process , how long it takes and how much it cost. Be aware that when terminating service with a wireless company, you may be obligated to pay any early termination fees under your existing contract. Also, when terminating service with any company, you are usually required to pay any outstanding balance owed.